Terms and Conditions & Privacy Policy
Scope
These General Terms and Conditions of Sale govern all financial transactions between you—the customer—and ATN Solutions Sàrl, the publisher of the website www.massage-vip.ch, the operator of the online store, and the contracting party.
Order and Contract Formation
The gift certificate offers provided by Massage VIP are binding. The confirmation email you receive after completing your purchase serves as written confirmation of your order.
Shipping, Delivery Times, and Fees
You can place orders 24 hours a day on our website. We strive to process every order within 48 business hours. Shipments within Switzerland are sent via A Mail, at a cost of CHF 5.– per order.
If you need it urgently, you can pick up your gift certificate directly at the front desk of one of our salons in Geneva. If you have not received your order within 3 business days of confirmation, please let us know by email at (address to be filled in).
Validity of gift certificates
Gift certificates for services and gift certificates with a face value are governed by Article 128 of the Swiss Code of Obligations (5-year statutory statute of limitations). Gift certificates for services entitle the holder to the specified treatment, which is guaranteed for the duration of the offer and for at least 1 year from the date of issuance.
If the service is no longer available or its price has changed, an equivalent credit will be issued for a similar service. No exchanges or refunds will be made.
Payment Methods
Payment for online orders is made by credit card (Visa, Mastercard, Maestro, American Express, Postcard). Secure payment processing is provided by Stripe. Gift certificates remain the property of Massage VIP until the order has been paid in full.
Data Protection
We collect only the data necessary to process your order. All personal information is treated with the strictest confidentiality and is never shared with third parties outside of ATN Solutions Sàrl. For more information, please see our Privacy Policy.
Governing Law and Jurisdiction
These Terms and Conditions of Sale are governed exclusively by Swiss law. The place of jurisdiction is Geneva.
Preamble
ATN Solutions Sàrl, owner of the Massage VIP brand and operator of the website www.massage-vip.ch, places the utmost importance on the processing of your personal data and the protection of your privacy. In addition, the Terms and Conditions apply.
Data Controller
ATN Solutions Sàrl — (address to be completed), Geneva, Switzerland
Tel. +41 22 397 26 28 · Email: (to be completed) · www.massage-vip.ch
Applicable regulations
The personal data you provide to us is processed in accordance with the Swiss Federal Data Protection Act (LPD), which is recognized by European authorities as providing protection equivalent to that of European regulations.
Data Collection While Browsing
Each time you visit the site, our system automatically collects certain technical data: browser type and version, operating system, Internet service provider, IP address, date and time of access, and pages viewed. This data is used exclusively to ensure the proper functioning, optimization, and security of the site; it is not used for marketing purposes and is retained for 5 years.
Contact and Reservation Forms
The data collected (last name, first name, email address, phone number, message content) is used exclusively to process your request, is not shared with any third parties, and is retained for 5 years.
Newsletter
If you sign up for our newsletter, we'll use your contact information to send you our news and offers. You can unsubscribe at any time using the link included in each email.
Social media
Any interaction via social media platforms on which Massage VIP is present may result in the exchange of data with those platforms. We encourage you to review their privacy policies.
Data security
Data transmitted through our website is protected by SSL encryption. Despite our technical measures, no Internet transmission can be 100% secure; it is also your responsibility to secure your own device.
Your rights
In accordance with the LPD, you have the right to access, correct, restrict the processing of, erase, and transfer your personal data, as well as the right to object and to withdraw your consent.
To exercise these rights: ATN Solutions Sàrl — Data Protection Officer, (mailing address to be provided), email (to be provided). You may also file a complaint with the competent supervisory authority.
Cookies
To make navigation easier and personalize your experience, Massage VIP uses cookies. By continuing to browse this site, you agree to their use in accordance with this policy.
